If you
were unable to find your answer on our the web site pages refered to
above then our customer service department is happy to assist you.
Please note:
For
security reasons, we can only modify orders or send account information
when the request comes from the e-mail address that is associated with
your ClothDiaper.com account.
We can only read and respond to messages in English.
We respond to messages and eMails during business hours and they are
answered in the order they are received. We will do our best to reply
within one business day but occasionally be get backlogged and it can
take longer. If you need an immediate answer please call us at
1-877-215-9004 or 801-566-7579 between 9AM & 5PM MST Monday though
Friday.
Due to a
high volume of SPAM, we cannot provide an e-mail address on our website
any longer. In order to send us a message please use the form on
our Contact US page.
Please
send us a message with as much information as possible about the nature
of the difficulty you are experiencing.
If you
have used our forms to contact us in the past but have not received a
reply, our eMails may be getting caught in your spam filter or your ISP
or e-mail client may be blocking e-mail from adultclothdiaper.com. If
you suspect this is happening, please consult the help section of your
e-mail program to see how to relax or remove the settings that filter
or block mail. Our response will come from the domain
clothdiaper.com. Once you've established that you should be able
to receive mail from us, please contact us again with your question.
Need
to change something about an order you've placed? Our toll free
number is 1-877-215-9004 from outside the USA please call
001-801-566-7579.
Customer Service hours are Monday through Friday from 9:00 AM to 5:00
PM Mountain Standard Time.