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 Answers to Frequently Asked Questions Table of Contents
Do I need to wash the diapers before using them?Yes. Cloth diapers must be washed before using. White or bleached diapers require only one prewash. Natural or unbleached diapers require 3-5 pre-washes to make the diapers full absorbent.Back to TopWhat is your return policy?For exchanges due to errors in size, manufactures defect, shipping error or any other reason us toll free at 1-877-215-9004. Outside the USA call 001-801-566-7579. Customer Service hours are Mon thru Fri 9 AM to 5:00 PM MST. All items may be returned within 60 days for most orders and 90 days for package orders provided that: 1- Diapers and/or accessories are unused and unwashed
and
resellabe. 2- Copy of sales receipt accompanies returned items. 3- Please write reason for return sales receipt. Back to TopAfter ordering when will I receive my diapers?Orders are processed in 1-2 business days. A
confirmation
e-mail will
be sent acknowledging all
online orders. A further e-mail will notify you when your order has
shipped and provide you with a tracking number when applicable.
Orders usually
arrive within 2-9 days
of shipment depending upon your proximity to our shipping location in
Utah and the shipping service you choose. Occasionally the item you
order may be temporarily out of
stock. If this is
the case you will be informed of the approximate length of the
delay. For more on shipping rates and delivery times see ClothDiaper.Com
Shipping Information. Back to TopWhat and who is ClothDiaper.Com?The All Together Diaper Company is the owner and operator of this web based retail cloth diapering supply store. We also offer youth and adult cloth diapering supplies through our sister website at www.adultclothdiaper.com . In addition we sell many of our products on a wholesale basis to other online retailers, diaper services, embroidery companies and other businesses. Many of our products are locally produced in and near West Jordan, Utah. We cut fabric in a central location and the sewing takes place in the homes of moms whom choose to stay at home to spend more time with their families. Some of products are imported and still others purchased from other vendors. We also provide diapers, pins, baby blankets, baby gowns and other supplies to religious and charitable organizations that provide these items to people in distressed situations all over the world. For more information on our company see About Us.Back to TopDo you have a catalog?At the present we do not have a catalog. Our best information is online. We do have a flyer and a price sheet which we will be glad to send you upon request. Simply e-mail us using our online form at Contact Us. Please do not forget to include your name and mailing address. Back to TopHow is the deluxe diaper different from the fitted?The deluxe diaper has a water proof outer cover and the fitted does not. The fitted must be used with a diaper cover or baby pant. The deluxe is an all-in-one diaper and is used alone. Back to TopHow many diapers will I need?Prefold Diapers: We recommend 3-4 dozen per size,
5-6
dozen for twins. With this number of diapers you will need to
launder about twice a week. Fitted and All-In-Diapers: We recommend the following
number
of diapers for each size.
Purchasing this number of
diapers will require you to launder diapers 2-3 times a week. We
recommend fewer of these diapers than prefolds because of the cost. Purchasing all your diapers at once can save you over
purchasing them one size at a
time. See our Package Deals
for the best deal available on the
Internet. Back to TopHow much will I save using cloth diapers instead of disposables?Disposable Diapers will cost between $1800 and $2700 per child. Cloth Diapering will cost between $700 and $1200.Based on the above figures you are likely to save from
$1100-$2000
by home laundering a
quality cloth diapers. |
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